You’ve probably experienced that tense moment when conflict arises… when furious glances dart across the conference table, or screaming matches erupt in the hallway. (Awkward!)
Yet, conflict can be a healthy part of team communication.
Conflict can spark creativity. It can provoke discussion, for better results.
So how do YOU tend to communicate during a conflict?
Here are 7 ways to deal with conflict in a positive way:
Which Triggers does YOUR team use to communicate? Find out here.
Diversity is good– especially when it comes to Triggers!
Which Trigger do you naturally use to resolve conflict? Let me know how you’ve used conflict to spark creativity or avoid bloody boardroom battles. Let me know in the comments.
Teams with a diverse range of Triggers have a balance of communication styles, which can lower conflict.
How do you communicate in a way that contributes, rather than contaminates?
See you down in the comments section!
Sally Hogshead is an international Hall of Fame Speaker and the author of FASCINATE: “Your 7 Triggers to Persuasion and Captivation. She has developed a scientifically-based system of influence, based on the brain’s hardwired patterns, and she has taught over 200,000 people how to use their natural strengths to become more persuasive.
