“Scott generated a huge amount of buzz at our conference. His ‘update’ on the impact of internet technologies on business-as-usual had everyone either stunned, stoked, or scared to death! You could feel and see and hear the audience involvement due to the unique interactive presentation techniques he used. He had a crowd of people around him for 30 minutes after his speech was over. And I overheard dozens of people talking about what actions they were going to take because of having their eyes opened by Scott.” —Service Management Group
