“As I told Lisa on site following her presentation, she exceeded my expectations and they were pretty high. We have received nothing but praise on her message and she did an excellent job in customizing her presentation just enough, that she connected with my group. I had a number of them advise me that they have heard a lot of speakers over the years, but she by far was the best ever on the topic of customer service. In fact, she did such a great job, that my Crawford Canada team would like to make an inquiry as to a possible engagement with her presenting to Canada insurance industry.” –Crawford Contractor Connection