“Lisa Ford has been the key note speaker at the past two Independent Payroll Providers Association Tax and Operational Excellence Workshops. It’s interesting to be the customer of a professional speaker. She definitely walks her customer service talk. She interviewed us prior to the events to make sure she understood what we were looking for in a Customer Service Key Note. She was able to tailor her delivery and her message specifically to the Payroll Industry. She gave us her full attention, 110% effort and then followed up with us to thank us and test for satisfaction.” –Independent Payroll Providers Association