For many of us, talking can come pretty easy especially when it’s about something we’re interested in. But effective listening? That’s another story… Effective listening is more of a learned skill than a common characteristic. Learning how to listen effectively…
"When you hear the term street smarts, it likely conjures notions of someone immune to being fooled or hustled. But what about street smarts in business? Could the same practical intelligence qualified as street smarts make someone a better manager…
It seems like every day, a new workplace study finds that suppressing employee individuality is counterproductive. Organizations that encourage their employees’ humor and eccentricities do better than their competitors. Is this because people are more relaxed and comfortable working somewhere…
The topic of mindfulness has become an increasingly popular subject among self-improvement enthusiasts and life coaching gurus. Instead of discussing this concept in the abstract, Dr. Tony writes about the nuts’n’bolts of mindfulness. What is it? How do I use…
Goals are an endless occurrence. Get this done, get that done, be here, go there. But it’s the elephant sized goals that are the most intimidating. They’re big — sometimes REALLY big. However in truth, the size of the task…
Today, people are living AND working longer. Our ability to quickly learn and nimbly process new information beyond middle-age is no longer an advantage– it’s a necessity. But what can be done to encourage mental acuity as we age? Can…
Is it really possible to improve one’s brainpower? Science is telling us yes. As “life hacks” continue to permeate business culture, people’s experiences and subsequent research are uncovering a treasure trove of these self-improvement tips. One of the best ways…
Many people assume any group of people can automatically be a team, but teams often fail due to personality differences among its members. To improve your team's chances for success, use the four "DISC" behavioral styles when building a team.…
This interview of Dr. Tony Alessandra was originally published on The Legacy Project. The Legacy Project is an initiative that hopes to inspire you through providing you with unlimited access to extraordinary individuals, each of whom have achieved Greatness in…
Many companies follow the same formulas for bringing them close to what they think their customers really want. Concepts like "customer focus" and "customer satisfaction" are warmly embraced. Today, who isn't focusing on satisfying customers? However, in today’s ultra-competitive marketplace,…
If you're a manager, you should be very aware of your management style and how it can affect others. Being conscious of the extremes of your behavioral type will allow you to work more effectively with your direct reports, and…
Everywhere you turn, you hear about the importance of customer satisfaction. From the bank to the phone company to the video store, every business seems to proclaim "The Customer Is King," that "People Are Our Business," and that "Your Satisfaction…
If you're all talk and no action, the competition will destroy you. Here's why honoring your commitments is vital. What is your "follow-up reputation" in business? Are you always prompt, or habitually late? If the latter, you'll never come out…
This article was originally published on HubSpot. “Round up the usual suspects,” the gendarme ordered in the famous line from the movie Casablanca. And frequently, that is how executives think when they create teams, committees, or task forces. The boss…
Charisma makes you likable. Do you have it? You know the guy. He’s poised. He’s confident. And when he speaks to people, it’s in a strong measured voice, a relaxed tone and his words are well-chosen. Even his classy but…
Linda Richardson interviews best-selling author and international speaker Dr. Tony Alessandra. This is the featured cover article in the March 17, 2015 edition of Top Sales Magazine. Dr. Tony Alessandra is a best-selling author, international speaker, and entrepreneur in the field of…
In talking to people all over the United States, I have found that the term “salesperson” generates many responses. I seem to hear some of them over and over. A few of the most common are: pushy, high pressure, hard…
Since your customers are your career, you should let them know how special they are. There are many ways you can accomplish this. Not all may apply to you, but think creatively on how you can adapt most of these…
We've all heard of the Golden Rule: "Do unto others as you would have them do unto you." Author, speaker and CEO of Assessments 24x7 LLC, Dr. Tony Alessandra says, "This is a great rule, especially when it comes to values,…
Sales is often a game of questions. Unless you ask the right questions, you won't uncover the right needs. Unless you ask the right questions, you won't understand the right problems to solve. But there's an art to asking these…
