The ability to delegate sets leaders apart from followers. That is because many people find it difficult to give up control. Delegating duties and responsibilities is essential in today's downsized organizations. The following key points will help you master the…
You're squirming in your seat, wondering if the next speaker can possibly be less inspiring than the preceding one, when, suddenly, the room falls silent. Looking poised and confident, the next presenter smiles and then begins. Instantly, it's clear that…
Because street smarts are so important to every part of your life, here is a quick review of the major elements that go into street smarts. Print this list out and keep it with you, for a regular reminder to…
You might not even realize to what extent you are influenced-negatively and positively-by things and people around you. Start a journal to keep track of these influences so you can eliminate the negative and increase the positive. For instance, if…
Striving for and attaining goals makes for a meaningful life. Without goals, we are susceptible to feeling emotionally, socially, spiritually, physically, and professionally unbalanced. Goal-setting creates drive and positively affects your personality and character. When asked: "What are your goals…
I have a teacup poodle named Vito. Vito is the size of a toaster, but every time I take him for a walk, he never fails to pick a fight with some dog ten times his size. It's become clear…
Having confidence means you believe in yourself and that you trust your own judgment and resourcefulness. In his many books on self-esteem, Dr. Nathaniel Branden defines self-esteem as the sum of self-confidence and self-respect. For him, self-confidence is knowing that…
Many companies follow the same formulas for bringing them closer to what they think their customers really want. Concepts like "customer focus" and "customer satisfaction" are warmly embraced. Today, who isn't focusing on satisfying customers? However, in today's ultra-competitive marketplace,…
What can you do to ensure that you are successful in 2009? Dr. Tony Alessandra offers solid strategies for developing prospects, creating customer "apostles", obtaining referrals and improving communication with your clients to increase sales. This webinar focuses on creating long…
Dr. Tony Alessandra talks about creating creating customer loyalty and retention by turning your customers into "Apostles". Learn the steps needed to turn customers into raving fans that will preach the benefits of your business. Watch the video: "Dr. Tony…
Have you found that your competitors are more aggressive than they used to be? Do you have more competitors than you've had in the past? Does it seem that it's harder to sell your product now than just a few…
To get anything significant accomplished, you must work hard, possess energy, and demonstrate drive. But to truly influence others, you also need a mission. It isn't enough just to come up with a "mission statement" that merely sounds good or…
The reason you don't understand me, Edith, is because I'm talkin' to you in English and you're listenin' to me in dingbat!"? - Archie Bunker Archie was right about finding a common language or wavelength, but it takes two to…
