Because most of us dread being called out for mistakes or weaknesses, leaders who hope to give honest feedback run the risk of angering employees and decreasing their productivity if it isn't delivered correctly. This explains research findings revealing a…
Scott Klososky shares his thoughts with the American Staffing Association on how the staffing industry can use technology to hone its competitive advantage and position itself for future success - a preview of his highly anticipated keynote presentation at…
Hall of Fame speaker and business growth specialist, Jeff Blackman interviewed Howard Putnam which appeared on Jeff's Results Report. Check out the interview below: It's somewhat ironic, that one of the most down-to-earth guys I know, spent his professional career…
"Nobody sings solo," was our CEO Eddie Carlson's favorite line when he was our leader at United Airlines and I was the group vice president of marketing. On my office "wall of fame" are names of leaders and mentors with…
Abraham Lincoln really was born in a log cabin. The fact that he went on to become President - and to lead the country through the most difficult period of its history - is truly remarkable. It's even more amazing…
My 15 years on the field as an NFL official have provided a different perspective on this game which now attracts world-wide interest. I was fortunate to officiate two Super Bowls, VI and XII. I remember those two games,…
Our lives are the products of our decisions. If we make good decisions, we'll prosper. So how can we be sure that we're making good decisions? It's a lot like making a casserole: You find a good recipe and you…
We get so engrossed in our profession and work, that we don't take time to "think." As a leader that is one of our most important responsibilities, some quiet time to reflect, ponder the future and clear out the mind…
There's one thing that all geniuses have in common, and it's something critically important too. Despite the myth of the isolated loner writing a great novel in his log cabin, geniuses are almost never solitary individuals. On the contrary, they're…
As a vulnerability researcher, I’ve noticed a pattern in my conversations and interviews with leaders and entrepreneurs. Within a very short period of time, our discussions become deeply personal and there’s an evolution that moves from This is how I…
Leaders by their very nature are under pressure to have advanced intellectual and emotional intelligence. In today’s economy, they better add one more – VQ, The Vision Quotient. The pace of change is speeding up. Each and everyday, the competition…
Howard Putnam, former CEO of Southwest Airlines recently did an interview with Vice President of Premiere Speakers, Brian Lord. In the interview, Howard shares stories about growing up on an Iowa farm, learning how to fly at the age of 12,…
It's probably true that most people who work with us will never care as deeply as we do about building our business and serving our clients. If they did, they'd probably be working for themselves. Yet there's a great deal we…
What is your freakout point? USA Today posed that question to several CEO's and former CEO's. I replied that years ago when I was under a lot of stress taking Braniff International Airlines through chapter 11 in Texas, I was…
Practicing The Platinum Rule--treating others the way they want to be treated by adapting to their behavioral style--can quickly make you a more sensitive, effective leader. Indeed, this rule can have a positive effect on every aspect of managing and…
The best customer service organizations have many things in common. I believe the most important is that leadership focuses on customer service and the customer experience. Check yourself and your leadership against these 4 strategies. 1. Leaders dedicate dollars, time…
Recently, I spent several hours with Simon Sinek (www.sinekpartners.com) from New York, who is a marketing strategist and very creative. He has created the "Golden Circle" approach to understanding your business and focusing on what your strengths and course of action…
Desi Williamson has led a diverse career as a corporate sales and marketing executive, entrepreneur, motivational coach for the Minnesota Vikings, and now restaurant owner. In 2010, he opened three Dickey’s Barbecue restaurants in Minneapolis. Desi’s Impact!! Restaurant Group, LLC…
Being the kind of person that is forced to think big thoughts for a living, I am always on the hunt for new things to learn. It is a knowledge economy after all so the smart people win and…
Many times I have doubted myself when things are not going well and wondered why anyone would want to put their "bets" on me. I would guess it has happened to all of us including Bill Gates and Warren Buffett…
