“This is our 3rd JD Power Award, you will recall that our very first award was 4 years ago, then we missed it the next year by only 1 point. For the past 2 years we were fortunate to have the highest ranking. I truly believe that some of the concepts and training you have provided to our customer service folks over the years has paid dividends and has no doubt helped to instill within our employees the importance of delivering the BEST customer service possible.” –Jackson Electric Membership Cooperative
