Tech Test 02
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Your Attitude is Showing
In this marketplace, you can not afford to have a poor attitude showing to your customers. What are your employees saying when you are not listening? I have to admit my jaw dropped when I heard this on a recent flight. This was a ComAir (operated as a Delta codeshare) flight out of Cincinnati. I…
05.24.2010
The Right Step: Overcome the Insurmountable
The British knighted Sir Edmund Hillary for going where no one had gone before. Hillary was the New Zealand mountain climber who, along with Tenzing Norgay of Nepal, became the first to climb the highest mountain on earth, Mount Everest, in 1953. Until Hillary came along, the summit of Everest was considered insurmountable, and not…
Tags: Motivation, Peter Vidmar
05.17.2010
Do you inspire loyal customers?
Do you have satisfied customers or a loyal customers? Jeffrey Gitomer in Charlotte, whose expertise is in successful selling techniques, says he will take a loyal customer over a satisfied customer, anytime. A satisfied one may move on to a competitor, still being o.k. with your product or service. A loyal customer will stay with you…
05.12.2010
Using Technology To Gain A Competitive Advantage
Powerful, passionate and creative, Scott Klososky is one of the first successful Internet entrepreneurs and is a highly sought-after speaker. He shares stories from his experience of building successful dot.com companies in good and hard times and shares personal stories of achieving success when facing adversity. Understanding where technology has been, where it is headed,…
Tags: Scott Klososky
05.05.2010
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