Tech Test 02
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Four Letters that Make a Successful Team
Many people assume any group of people can automatically be a team, but teams often fail due to personality differences among its members. To improve your team’s chances for success, use the four “DISC” behavioral styles when building a team. Dominance. Decisive, adventurous, direct, assertive employees. Influence. Optimistic, persuasive, emotional, sociable employees. Steadiness. Consistent, cooperative,…
Tags: building successful teams, DISC behavioral styles, high-performing teams, team dynamics, Tony Alessandra
02.05.2016
Think You’re Too Busy to Practice Mindfulness? Think Again
The most forward-looking companies are willing to take risks to achieve greatness. Most leaders give lip service to this idea, but few actually do it. We have worked with banks willing to take on toxic assets (again) and hedge funds willing to take a $100 million gamble on a failing company. But their leaders would…
- Employee Engagement
- Health & Wellness
- Human Resources
- Leadership/Management
- Michelle Gielan
- Shawn Achor
- Stress & Life Balance
- Uncategorized
Tags: meditation, MIchelle Gielan, mindfulness, mindfulness and business success, mindfulness in the workplace, mindfulness training, Shawn Achor
02.02.2016
5 Ways HPU President Nido Qubein Mentors Students
It’s National Mentoring Month. However, High Point University celebrates and fosters mentorship year-round. One of HPU’s most prolific advocates for mentorship is university President Nido Qubein. Through one-on-one meetings, course offerings and more, Dr. Qubein guides students to become the best version of themselves. Freshman Seminar A student’s first semester of college can be challenging.…
Tags: High Point University President, mentoring, mentorship, Nido Qubein, President Nido Qubein
01.27.2016
Stop with the Customer Service Excuses
Customer service excuses leave the customer more frustrated, frequently irritated and certainly surprised. In two recent situations, excuses weren’t necessary. Ownership and action would have responded to the issues quickly. In the first encounter, I called a photography studio to find out why my daughter’s individual basketball picture was not posted on their site. The team…
Tags: customer service, customer service excuses, customer service skills, Lisa Ford
01.21.2016
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