Tech Test 02
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Your Little Zone of Genius
Your DNA is 99.9% the same as everyone else’s. The teeny, tiny .1% that’s different is your distinct value. It describes the best of how the world sees you, and how you are most likely to rise above and stand out. It’s your own little zone of genius. In my recent interview for School of…
Tags: 7 triggers of fascination, communication, Fascinate, fascinate system, Fascination Advantage, How to Fascinate, Sally Hogshead, zone of genius
12.03.2015
To See Solutions, Look at Problems From Everyone’s Perspective
I recently spent a week in Manila with one of my favorite clients. The trip was fantastic, but getting there was, to put it mildly, a bit of a nightmare. After many hours of hopelessly boarding and deplaning a Hong Kong-bound 747, the flight was eventually canceled. Following the announcement, all 500 passengers began rocking…
Tags: communication skills, emotional intelligence, Empathy, leadership, perspective, tasha eurich
12.01.2015
4 Positive Communication Habits for Business Success
This article by Deborah Mitchell was originally published on Entrepreneur. When working in broadcast news, whether as on-air talent or behind the camera as a producer, you have an incredible amount of power to determine the type of information shared with viewers. Unfortunately, when it comes to news, negative tends to win over positive news. Former CBS…
- Communication
- Employee Engagement
- Human Resources
- Leadership/Management
- Michelle Gielan
- Positivity
- Transformation
Tags: broadcasting happiness, business success, MIchelle Gielan, optimisim, positive communication, positivity
11.23.2015
The Stairs of Customer Loyalty
Many companies follow the same formulas for bringing them close to what they think their customers really want. Concepts like “customer focus” and “customer satisfaction” are warmly embraced. Today, who isn’t focusing on satisfying customers? However, in today’s ultra-competitive marketplace, if you are doing what everybody else is, you will never get to where you want…
Tags: business success, customer interaction, customer loyalty, customer partnership, sales, Tony Alessandra
11.19.2015
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