Tech Test 02
Page 43 of 120
How to Tailor Customer Service Based on Personality Type
Everywhere you turn, you hear about the importance of customer satisfaction. From the bank to the phone company to the video store, every business seems to proclaim “The Customer Is King,” that “People Are Our Business,” and that “Your Satisfaction Is Our #1 Goal.” So you might think that service is getting better with each…
Tags: customer loyalty, customer service, DISC, DISC behavioral styles, personality assessment, personality type, Tony Alessandra
09.01.2015
What high-performing teams do differently
Why do some teams get extraordinary results, while others struggle just to finish mundane tasks? Why do certain teams glide to victory, while others can’t even cross the finish line? What’s the difference? Here you go: 50% of the difference between high-performing teams and low-performing teams is the quality of communication. ~ Massachusetts Institute of…
Tags: high-performing teams, How to Fascinate, Sally Hogshead, team communication
08.25.2015
6 Easy Ways to Create a More Positive Workplace
This article by Locke Hughes was originally published on Greatist. Ask us how we’re doing at the end of a long, stressful workday, and chances are you’ll hear, “I’ve been better” or some equally snippy response. Although it may be unintentional, comments like these can negatively impact your mood—as well as the people around you. A better…
Tags: broadcasting happiness, happiness at work, MIchelle Gielan, positive workplace
08.20.2015
How To Pick a Technology Vendor: Top 6 Questions to Ask
This article by Mike Pierce was originally published on the blog for Future Point of View, Scott Klososky’s consulting firm. Choosing the right technology vendor partner has become a critical skill for business leaders to master. When companies decide to digitally transform their company and find that they lack the skill and staff to do…
Tags: business leaders, digital transformation, Scott Klososky, technology vendor
08.18.2015
Page 43 of 120
