Tech Test 02
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Create a Customer Experience that Builds Loyalty
In the best of all worlds, happy customers mean loyal customers. Loyal customers talk, create buzz and can be an advocate that leads to more customers. Customers want an exceptional experience and will quickly switch to another company to get that experience. Average and mediocre will be your ticket to customer loss. In a recent…
Tags: customer experience, customer loyalty, Lisa Ford, loyal customers
08.13.2015
The Advantage of Fascination: Interview with Sally Hogshead
This interview with Sally Hogshead was first published on storyboardmagazine.com. World-class branding expert and best-selling author Sally Hogshead believes the greatest value you can add is to become more of yourself. She identified seven forms of communication, detailed in her book, FASCINATE: Your 7 Triggers to Persuasion and Captivation, to help people identify the personality traits…
Tags: Fascination Advantage, fascination assessment, How the World Sees You, How to Fascinate, Sally Hogshead interview
08.11.2015
How to Speak Well…and Listen Better
10 ways to be better at both sides of the conversation There are two sides to every conversation, and both are essential to the art of communication. So, how are your conversation skills? Think about it: Are you a smooth talker, or do you ramble? Are you an attentive listener, or do you tend to…
Tags: art of conversation, communication skills, conversation skills, how to speak well, listening skills
08.04.2015
Success Tips From CEOs for Everyone Dreaming of Getting to the Top
It’s graduation season, and this year, U.S. colleges and universities will propel 1.8 million young people into the working world. While not all aspire to land in the C-suite, some have their sights set on the top job, either by founding a company or climbing the corporate ladder. With the likes of Mark Zuckerberg, Evan Spiegel, and Elon Musk, recent years have…
Tags: career success, CEOs, success tips from ceos, tasha eurich
07.28.2015
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