Tech Test 02
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7 Ways to Become Influential in Business & Fuel More Success & Happiness
This Broadcasting Happiness interview with Michelle Gielan by Kathy Caprino was originally published on Forbes. When I was in my corporate life years ago, I could see very clearly how bad news and rampant negativity could crush an organization and everyone in it. I didn’t understand until I became a therapist and career coach, however,…
Tags: applied positive research, broadcasting happiness, career success, MIchelle Gielan, positivity
06.23.2015
The Magic Kingdom and the Internet of Things
This article by Corey White was first published on Scott Klososky’s blog, Technology Story. Disney is using technology to make The Magic Kingdom a little more magical, and this provides a glimpse into the possibilities of the Internet of Things (IoT). Earlier this year, Wired published an interesting article about a wearable device that controls…
Tags: customer experience, Disney MagicBand, internet of things, IoT, Scott Klososky, The Magic Kingdom
06.18.2015
When the Time to Perform Arrives, the Time to Prepare Has Passed
“When the time to perform arrives, the time to prepare has passed.” Fellow SpeakersOffice speaker and Olympic Pommel Horse Gold Medalist with a perfect 10 in 1984, Peter Vidmar, used that line a few years ago. I asked for his permission to quote him. Peter said it was not his line. I looked on the…
Tags: being prepared, CEO of Southwest Airlines, howard putnam, Peter Vidmar, Success
06.16.2015
Customer Loyalty Gets Personal
Customers want real and personalized experiences. The best companies are delivering value with individualized and meaningful messages to their customers. The key is the message must be appropriate, relevant and of value. Customers want to be loyal. It is much easier to educate one company instead of many about preferences. A recent study by Harris…
Tags: customer loyalty programs, customer loyalty strategies, Lisa Ford, personalized customer service
06.11.2015
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