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Broadcasting Happiness: Fueling Success through Positive Engagement


Watch this recorded webinar with Michelle Gielan, Founder, Institute for Applied Positive Research After spending years as a national CBS News anchor broadcasting to millions and receiving an advanced degree from the University of Pennsylvania in Positive Psychology, Michelle developed simple, yet proven techniques for positive communication that drive individual and team success for quantifiable results.…

Michelle Gielan

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02.03.2015


How Remembering the Past Can Help You Win in 2015


What was your favorite memory of the holiday season? For me, one stood out. Last week, I attended a party thrown by an old high school friend. The party was fabulous — I spent the night catching up with high school friends I’d lost touch with over the years. One of the best parts was…

Dr. Tasha Eurich

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01.22.2015


How to stand out by just being YOU


This post originally appeared on HowToFascinate.com. An Introvert’s Guide to Feeling More Fascinating A quick introduction from Sally Hogshead: A little over a year ago, a young woman walked into our office for a job interview.  She wasn’t outgoing and bubbly. In fact, she almost didn’t make eye contact with me. She  was  cautious and private. Yet while…

Sally Hogshead

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01.20.2015


Leadership Behaviors Required for a Customer Focused Culture


Culture is reflected in how people behave. It is a given if you want to change your culture, you must change behaviors. Leaders set the example as they demonstrate it’s about everyone’s behavior. Leadership has to be focused on the strategies that will have a lasting impact on the customer-focused culture. Here are strategies that…

Lisa Ford, customer service skills

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01.15.2015


Page 54 of 120