Tech Test 02
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Humalogy, the Perfect Blending of Humanity & Technology
This article by Tom Henricksen was originally published on MyITCoachCareer.com. “In the old days, we painstakingly copied our emails onto paper, put a stamp on them and mailed them to arrive 4 to 5 days later. We also churned our own butter and used our phones for talking.” – Peter Sagal, NPR, “Wait Wait…Don’t…
Tags: Future Point of View, Humalogy, leadership, Scott Klososky, technology
11.04.2014
You Have the Power… To Lead with Positivity
Use this approach to set the right tone. Imagine how happy you would be if all your interactions with others were positive and pleasant. It sounds too good to be true, but it’s actually quite easy to establish. In 2009, researchers at the University of California, Berkeley, split 100 participants into groups of four and…
Tags: MIchelle Gielan, positive communication, Shawn Achor, success.com
10.28.2014
4 Roadblocks to a Customer Focused Culture
Most organizations know how to talk about creating a customer focused culture yet implementation eludes them. Many roadblocks get in the way of the good intentions. The list of roadblocks is quite long. To get started, here are a few to consider in your organization. Silos. If you still have silos, then you can’t be a…
Tags: customer experience, customer loyalty, customer service, customer-focused culture, Lisa Ford
10.23.2014
How to Bring Out the Best in Your Management Style
If you’re a manager, you should be very aware of your management style and how it can affect others. Being conscious of the extremes of your behavioral type will allow you to work more effectively with your direct reports, and transform from just a boss into a true leader. But before you do that, you’ll…
Tags: DiSC behavioral assessment, management style, Tony Alessandra
10.21.2014
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