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How The World Sees You Debuts #2 on The New York Times Best-Sellers!


If you haven’t purchased your copy of How The World Sees You – by Sally Hogshead yet, here’s why you need to: You already have certain naturally fascinating qualities. Sally Hogshead will walk you through discovering what they are and how to harness them in her new book How The World Sees You.  These qualities positively…

Sally Hogshead

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07.29.2014


50 Best Summer Reads from Top Sales World


Is it your goal to read more books this summer? If so, check out Top Sales World’s 50 best summer reads related to sales and marketing. A couple of our favorites are included – People Smart in Business, by Dr. Tony Alessandra and Michael O’Connor; and Relationship Selling by Jim Cathcart. People Smart in Business, by Dr.…

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07.25.2014


Is your personality helping or hurting your business?


As an entrepreneur, you’re often the face of your company, and your ability to capture attention, to fascinate others—clients, employees, strategic partners, influencers—can make or break a business. Every time you communicate, you’re doing one of two things: 1. You’re adding value … 2. You’re taking up space. If you’re taking up space, you’re in…

Sally Hogshead

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07.22.2014


Customer Service and the Simple Stuff


Every organization has a chance to deliver a positive customer experience. That experience has many starting points and touchpoints along the customer interaction. Each touchpoint will affect the customer’s perception of your business and even their loyalty. To remain competitive, take a look at the simplest of interactions and decide how those interactions represent your…

Lisa Ford, customer service skills

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07.17.2014


Page 64 of 120