Lisa Ford is a Hall of Fame speaker with over 30 years of experience presenting to businesses, associations and government. She helps companies create customer focused cultures by providing highly customized content for clients such as Edward Jones, Kaiser Permanente, Allstate, Motel 6 and Verizon Wireless.
Lisa is the author of the bestselling DVD series, How to Give Exceptional Customer Service. Her recent book is Exceptional Customer Service – Exceed Customer Expectations to Build Loyalty and Boost Profits.
In this podcast interview with Stephen Woessner on Onward Nation, Lisa shares her outstanding experience and insights. Listen in to Episode 103: Your daily discipline determines your destiny, with Lisa Ford.
Podcast Highlights:
- Lisa’s time saving technique for productivity
- Lisa’s daily habit that contributes to success
- Lisa shares how she handled the economic downturn in 2008
- The most critical skill business owners need to master to be successful
- What systems Lisa would have put into place sooner
- What one strategy or “recipe” would compound into big wins for business owners
- How to exceed expectations and add the most value
- Lisa’s recommended strategies for new business owners to focus on to best ensure success
Lisa Ford is a speaker with over 30 years of experience presenting to businesses, associations and government. She speaks throughout the United States and internationally on topics of customer service, leadership, team issues and change. Her recent book is Exceptional Customer Service – Exceed Customer Expectations to Build Loyalty and Boost Profits.
